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Original topic:

Double messages and no notification for incoming calls

(Topic created: 04-12-2021 03:29 PM)
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SnuggleFrick
Cosmic Ray
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Galaxy S21
Is anyone else having issues with samsung phones sending double texts and not receiving incoming calls until they are missed already?
19 Replies
Samsung_xzRmVdT
Constellation
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Galaxy S21

same thing here on my s10

 

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User_name
Black Hole
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Galaxy S21

do you have do not disturb enabled for the missed calls issue? 

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SnuggleFrick
Cosmic Ray
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Galaxy S21
I don't. I checked everything
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threeboys
Constellation
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Galaxy S21
I too am sending multiple texts. Need help!
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12asdaqe
Constellation
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Galaxy S21
Same for note20ultra so annoying
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SnuggleFrick
Cosmic Ray
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Galaxy S21
I have AT&T. Is anyone seeing that as the issue?
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Redbone1
Cosmic Ray
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Galaxy S21
No problem with missed calls but Yes I have a Note 20 Ultra with the same problem double texting and it's driving me crazy. After reading several comments from others in another forum, I followed their advice and turned the advanced messaging off and now things are back to normal. But I would really like to use that feature. 😕
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SnuggleFrick
Cosmic Ray
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Galaxy S21
I tried that but nothing helped sadly and I need the feature for a family members.
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Solution
SamsungRei
Community Manager
Community Manager
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Galaxy S21

I understand how frustrating this can be. For the double text messaging issue, try clearing the cache of the app. https://www.samsung.com/us/support/answer/ANS00077611 You can also try clearing the cache partition. (The steps for this vary by phone.) It is also recommended if you have multiple texting apps that you remove the excess apps as they could be sending the duplicated message. If these troubleshooting steps are not helpful and for the concern with not receiving incoming calls until they are missed, you will need to work with your service provider for additional assistance. 



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Gurlygal2021
Asteroid
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Galaxy S21
Figured it out turn off advanced messaging under messages settings
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