Solved: No wi-fi calling options - Samsung Community

Whinney · ‎11-16-2022

About half of my text messages are not received by the recipient. I am in a remote area but have good wi-fi. My phone does not show the option for wi-fi calling on ANY settings menu anywhere on it. Please help!

bill-e · ‎11-17-2022

Yea, call VZW up and ask them to re-provision you for WiFi calling and HD audio. Unfortunately it's hit or miss with unlocked S21's on VZW

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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user751201tmO21 · ‎11-16-2022

Probably because it's carrier locked / specific

On an Unlocked device, you'd see this
.

Screenshot_20221116-220112_Settings_1000000639_1668657776.jpg

Whinney · ‎11-16-2022

Thank you.

GIGGLES01 · ‎11-16-2022

U can try wifi calling app from play store

LongHiker · ‎11-17-2022

@Whinney Does your carrier support Wifi calling on your plan?

Whinney · ‎11-17-2022

Yes, at least they did with my old phone, a galaxy 9. I have Verizon, and when I purchased a new phone unlocked I just switched the Sim card. Do you think that could be the problem?

bill-e · ‎11-17-2022

Yea, call VZW up and ask them to re-provision you for WiFi calling and HD audio. Unfortunately it's hit or miss with unlocked S21's on VZW

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Whinney · ‎11-17-2022

Thank you so much.

LongHiker · ‎11-17-2022

@Whinney Since you are using a SIM card from an S9 it could be very old. I would recommend getting a new SIM card from Verizon. The new SIM card will have items provisioned correctly for the current cellular network.

Whinney · ‎11-17-2022

Good idea. Thank you for your help. I'll go into a Verizon store today.

Original topic:

No wi-fi calling options

1 Solution