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Original topic:

Cashapp website opens every time I unlock?

(Topic created: 01-27-2023 09:58 AM)
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cashapp
Constellation
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‎10-08-2022 08:57 AM (Last edited ‎10-12-2022 07:32 AM by Community Manager ) in 

Galaxy S22

When I unlock my phone why do the cashapp website keep opening?

 

 
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8 Replies
LongHiker
Galactic Samsung Care Ambassador
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‎10-08-2022 12:10 PM in 

Galaxy S22

@cashapp More than likely, there is a 3rd party malicious app causing this to pop up. 

As a troubleshooting step, boot into safe mode. If the website doesn't pop up while booted in safe mode, you know that it is a 3rd party item causing it. 

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cashapp
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‎10-10-2022 01:55 PM in 

Galaxy S22
This happens every time I unlock my phone and it will go to the cashapp website Screenshot_20221010_155433_1000000668_1665435274.jpg
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usermzeJaY3BsM
Neutron Star
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‎10-11-2022 02:59 PM (Last edited ‎10-13-2022 04:04 PM ) in 

Galaxy S22
What happens when you restart your phone into Safe mode, as @LongHiker said? You can boot into Safe Mode by powering off the device. Then power it back on again, and hold the Volume Down button as soon as the Samsung logo appears. if done correctly, the words Safe Mode should appear at the bottom.
I can confirm that this is NOT normal behavior for an S22 series as I have an S22 Ultra and have never seen a cash app screen on it at all.
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bill-e
Cosmic Samsung Care Ambassador
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‎10-13-2022 12:44 PM in 

Galaxy S22

In my experience the best anti malware app is Malwarebytes on the Play Store.  Download it and run the free scan and there is a good chance it will find and remove the malware. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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upchuck7365
Constellation
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‎12-09-2022 09:44 PM in 

Galaxy S22
Found this on a forum and it worked. Do you have a wallet case? If so, then the nfc in the card is causing the website/app to open
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Neeno_06
Constellation
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‎01-27-2023 07:38 AM in 

Galaxy S22

Oh my gosh! I kept trying all of the above: restarts, disabling apps, safe mode, nothing was working...Until you!!!! LOL Thank you so much, that is exactly what the problem was, as soon as I took the case off & unlocked my phone it no longer happened! Now that I know, I'm not so mad anymore lol.

Apparently I should have tried the forums earlier. Thanks again!!!!!

 

 
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upchuck7365
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‎01-27-2023 09:58 AM in 

Galaxy S22
Happy to help! I was getting mad as well till I found the form lol
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TimTreez
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‎02-08-2023 04:52 AM in 

Galaxy S22
Same here. Thank you!! It was driving me nuts. I was about to download every malware and pop-up blocker known to man lol
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