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Original topic:

No network service

(Topic created: 02-29-2024 12:43 PM)
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jamie8481
Cosmic Ray
Options
Galaxy S22

My phone had been doing this for a month now. Every time I leave my house or job my phone don't work. Samsung was supposed to give an update to fix this issue. They did, Now it works here and there. It will work for 5 minutes then cut off. I need my phone not just at home. I can't Google maps to get somewhere that I don't know. I can't research something, make a call, send a text. Nothing that you need you data for. This is crazy Samsung please I'm begging you to fix this issue. For everyone

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello, I understand how frustrating it is when you are unable to connect to your service provider's network. If you are unable to connect to your provider's network, try the troubleshooting steps here: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/ 

We also recommend submitting an error report: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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6 Replies
userYCCz2jETWr
Asteroid
Options
Galaxy S22

I have the same issue  with my S24 Ultra but don't know how to fix 😞

user8gXnnrAt4s
Constellation
Options
Galaxy S22
Same here!!!!
zombieangel
Constellation
Options
Galaxy S22
My phone has been doing the same thing since yesterday
ana0722
Constellation
Options
Galaxy S22
I have the sameissue since december, I bought the a14 used until they do an update or something
Brent_Sanchez
Cosmic Ray
Options
Galaxy S22
pull youre sim out carefully and put it back in
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello, I understand how frustrating it is when you are unable to connect to your service provider's network. If you are unable to connect to your provider's network, try the troubleshooting steps here: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/ 

We also recommend submitting an error report: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html