Solved: S22 Ultra keeps automatically restarting - Samsung Community

izaaaa · ‎07-29-2022

Does anyone know why my S22 Ultra keep restarting by itself? And how can I fix this?

SamsungRei · ‎09-19-2022

Hello, We understand how frustrating it is for the phone to randomly restart itself.

I would try wiping the cache partition on your device and see if that helps any.

- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press the Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.

If those steps didn't help, try testing the device in safe mode to see if a third-party app may be causing this to occur. https://www.samsung.com/us/support/answer/ANS00062983/

If the symptoms still persist, a factory reset would be recommended at this point, before doing this step make sure your device is fully backed up, so you won't lose any important data. https://www.samsung.com/us/support/answer/ANS00062029/

If the phone continues to restart randomly, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

Tidbitty · ‎07-29-2022

You may have auto restart turned on.

izaaaa · ‎08-03-2022

I went to settings and checked. I don't.

LauraRG · ‎07-29-2022

Automatically restarting at a specific time or day? Or just randomly?

izaaaa · ‎08-03-2022

It just randomly does it.

usert55L1lh9Rc · ‎07-30-2022

My Zfold2 has restarted every night for the past several nights. This means I have to set a backup alarm & is really frustrating AND anupdates. I do not have auto-restart on. I've done all the troubleshooting and diagnostics but it's no use. I suspect this may be tied to the most recent update.

izaaaa · ‎08-03-2022

Same here. I don't have auto resart on.

Android47 · ‎09-11-2022

This is insane my phone continues to do this but I do not see any samsung employees addressing this with us. As I don't have auto restart on either and it randomly locks up and restarts out of the blue I really don't want to switch to iphone but if this the best android has to offer that's not ok for a 1300 dollar phone.

izaaaa · ‎09-11-2022

Mine has only done this once, Have you tried contacting your service provider?

Android47 · ‎09-14-2022

No I have not unfortunately

Original topic:

S22 Ultra keeps automatically restarting

1 Solution