Original topic:

Unknown numbers are automatically sent to voicemail?

(Topic created: 10-18-2023 07:45 AM)
7099 Views
Jan14
Asteroid
Options
Galaxy S22

My phone automatically sends unknown numbers to voicemail. How do I stop this? I have tried all the things I have found in my search: DND off, Bluetooth off, Call forwarding off, no blocked numbers... any other ideas?

10 Replies
Solution
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy S22
From the Dialer>select the 3 dots top right>Settings>Block numbers>turn off Block calls from unknown numbers. Restart the phone.
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Reply
Jan14
Asteroid
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Galaxy S22
It's off. Ty. What if I reset back to factory settings?Screenshot_20231018_094718_Call settings.jpg
Jan14
Asteroid
Options
Galaxy S22
Ah. No local service dealer, but I'm up for a ride. Ty.
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy S22
You can just give your carrier a call. They can fix these issues over the phone.
Jan14
Asteroid
Options
Galaxy S22
Yay! I will update.
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy S22
Please do! 🙂
Jan14
Asteroid
Options
Galaxy S22
The carrier had me do the exact same thing, but then restart device. Boom! It works. I can't thank you enough for your help.
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy S22
So changing the block unknown numbers setting was correct after all? It just needed the restart? If so, I will edit my original reply to include this info so that it can help other individuals experiencing this as well. 😅
Jan14
Asteroid
Options
Galaxy S22
Yes! Ty so much.