Issues with printing comes out with black background?

[userfZ5M8iMwM1]

Problem printing from s23...documents print with black background.

[LongHiker]

@userfZ5M8iMwM1 Do you have a question or an issue? Please provide details. 

[userfZ5M8iMwM1]

Documents I print from my galaxy S23 come out with black background

[KrisTB]

FIX- Download the Brother Print Service Plug In. I did that, and it worked. The first time I printed, I had to print directly from inside the app instead of clicking print while inside the document. But it works now!

[userfZ5M8iMwM1]

Still don't have the answer...My problem is: When I send a document to the printer from my galaxy S23 it prints when a black background

[SamsungModerator1]

Hi there, welcome to the Community, and thanks for reaching out. Nothing from the phone would cause it to print in such a manner, but you can check to see if the phone is in Dark Mode or not. Otherwise, it would be best to reach out to the manufacturers of that printer, and start the troubleshooting with it. Perhaps the printer has an app you can utilize to print from that may not reproduce this behavior if done within said app itself. 

[sacasey6]

That's not true. Even since the update our 3 Samsungs are pring in black background. So are 10 other family's that we just talked with. It is 100% something that happened with that update. Even if you switched to light mode, still printing that way

[dadndoc]

I have just installed a brother printer on a Samsung A34 phone. Everything I print has exactly the same problem with a black background.

[dirtdawg]

After every update from Samsung I get the black background. And they keep changing where to fix it

[KrisTB]

FIX- Download the Brother Print Service Plug In. I did that, and it worked. The first time I printed, I had to print directly from inside the app instead of clicking print while inside the document. But it works now!