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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 05-14-2024 06:59 PM)
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Lilith66
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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bammitsrachel
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Galaxy S23

gotcha so i guess when this phone is paid off, ill be switching brands. thanks for saving me a phonecall

Jonnysurfer
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Galaxy S23

Following the update on 5th of April approx. I have lost all use of my screen unless using the stylus, I know lots of people have had the same issues. Updates following this have not fixed my problem. I have update google, done the cache partition in safe mode. Its getting a little old now. Does anyone have a definitive fix. thanks in advance.

Lilith66
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Galaxy S23
The only fix is getting your screen replaced unfortunately...and make sure it's genuine Samsung parts
mayi pennyl
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Galaxy S23

I am also having the same issue. Tried everything and nothing. So frustrating.

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starcolider
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Galaxy S23

have the same issue, but for the bottom of the screen. BRAND NEW GALAXY 23 ULTRA!!!!!!!!!!! NEWLY UNBOXED AND UPDATED TO ONEUI6.1 NEVER GETTING A SAMSUNG.

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ksstairlifts
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Galaxy S23

Solved it myself with help from tutorials at xda developers.

Backup phone, installed odin and downgrade firmware, had to flash full_csc and not home_csc. Restore data from backup. Developer options, do not apply auto updates. And its been working properly, except fingerprint scanner never makes 100%, for over a week.

Nothing to do with Google apps, just Scamsung turning your phone into a paperweight, I've been dedicated to Scamsung, last four phones have been S8+, S10+, S21 ultra and S23 ultra and a Galaxy 5 smartwatch, well this debacle has definitely cost you any more business from me.

Leebright
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Galaxy S23

Hello, did you receive any help from Samsung. I'm experiencing the same with my S21 Ultra

Lilith66
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Galaxy S23
Samsung is of no help. They will not speak on this issue
manul
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Galaxy S23
Ami always tells me the software update is interrupted, I don't even get one UI 6, that makes me sad in Florida.
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Tomasnl
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Galaxy S23

Typing this with my S Pen bc 6.1 killed my touchscreen too...

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