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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 08:07 AM)
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Lilith66
Cosmic Ray
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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331 Replies
Abbyg
Constellation
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Galaxy S23

After updating my s23 ultra to the newest 6.1, my phone will only respond to my s pen!! I can't use my fingers at all!! This is so annoying!! Anyone else having this issue???
BrüZZi
Red Giant
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Galaxy S23
BrüZZi
Red Giant
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Galaxy S23
Moonbase1
Cosmic Ray
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Galaxy S23
Not sure if this will help.
https://m.youtube.com/watch?v=ud_m2TVSHvc
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TouMoua
Constellation
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Galaxy S23
same issue
terminator9
Comet
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Galaxy S23
can you try to disable spen ? clear cache partition too ... try safe mode too and see if screen works there
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colie31
Cosmic Ray
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Galaxy S23
Done all that nothing 😞
terminator9
Comet
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Galaxy S23
im sorry then i googled and see others w this same issue, so it will prob be a top of issues for samsung to fix. ... glad at least the pen works otherwise what.. would you do.
colie31
Cosmic Ray
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Galaxy S23
Exactly :hundred_points: right now want to toss it
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terminator9
Comet
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Galaxy S23
i know. im sorry . its a hard thing, but its happening after the update so.this has to go to top of the pile for fixes, wish there was a easy way just to roll.back on any update that has bugs like this , till.they got things fixed ...sadly bugs come to all companies..i.rembr i had a few when i had iphone for years...but not being able to use touch screen is a **bleep** major one in.my opinion