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01-18-2024
01:00 AM
(Last edited
01-18-2024
07:08 AM
by
SamsungRei
) in
Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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01-17-2024 12:57 PM (Last edited 01-17-2024 12:58 PM ) in
Galaxy S24that's just dumb.. you could have saved much more if you had installed the Rakuten browser extension which is giving 12% cashback, plus if you qualify for any of the Samsung offer programs (such as student, partner company etc.) you could pile up additional savings. All of that in addition to the $50 extra for pre-reserving. Just wait for the login to get fixed.
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01-17-2024 12:07 PM in
Galaxy S24- Mark as New
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01-17-2024
12:08 PM
(Last edited
01-26-2024
11:40 AM
by
SamsungRei
) in
Honestly, I have been a dedicated Samsung user since Note 3, but I am slowly getting annoyed with their website infrastructure and content. Every time they release a phone the website crashes. You are Samsung, your website shouldn't crash on a release day. Also, there are never detailed pictures of the devices and accessories.
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01-17-2024 12:09 PM in
Galaxy S24- Mark as New
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01-17-2024 12:21 PM in
Galaxy S24"samsung.com/us/signin/" is not available. I have received the Bad Gateway and have been trying for almost an hour. My phone could sign in once but I got stuck when updating my adress then I was logged out and couldn't anymore.
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01-17-2024 12:22 PM in
Galaxy S24- Mark as New
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01-17-2024 12:28 PM in
Galaxy S24Can't even order, time to switch to Pixel
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01-17-2024 12:31 PM in
Galaxy S24Couldn't get through for the past hour. Afraid that it will mess up my credit card charges, i went through the affirm payment option and it finally went through the next page to confirm Affirm details. I already got approved for the Affirm installment option but the checkout page is still loading for more than 30 minutes 😞 this website sucks! with all their talk about AI, it couldn't do much for their crappy website
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01-17-2024
12:52 PM
(Last edited
01-26-2024
11:41 AM
by
SamsungRei
) in
How is it possible that a company this big can't figure out how to properly implement a login functionality that is resilient and behind a load balancer to handle heavy traffic? Unbelievable...
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01-17-2024 12:55 PM in
Galaxy S24![](/skins/images/43FCFCDFD58FCF9206FA6BBB658D403F/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/43FCFCDFD58FCF9206FA6BBB658D403F/responsive_peak/images/icon_anonymous_message.png)