Original topic:

S25 doesnt charge once battery gets low until you restart

(Topic created: yesterday)
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Jackals
Astronaut
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Galaxy S25

Hello All,

My new S25 Ultra seems to have an issue. When the battery gets low, say under 20%, and I go to charge it the battery will not go up. It stays at that number and charge till full time also doesnt change. I need to restart the phone and it will then work. Anyone else have this issue? I have used multiple different chargers and still the same issue. It won't drop lower but doesn't charge up. Thank you.

6 Replies
meself
Honored Contributor
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Galaxy S25
Submit feedback
Jackals
Astronaut
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Galaxy S25

Where can I find that?

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meself
Honored Contributor
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Galaxy S25
Bottom if page if on phone might be on site same spot anyway tap support than down abit is feedback option type in issue after selecting issue on list and submits log files
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Jackals
Astronaut
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Galaxy S25

I am on the s25. I cannot find support anywhere . Only thing labeled as feedback is the sticky 

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meself
Honored Contributor
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Galaxy S25
Let me find it one minute
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meself
Honored Contributor
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Galaxy S25
In support under quick support the next tab at top send feedback
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