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01-09-2023 02:05 PM (Last edited 01-13-2023 07:51 AM by SamsungAdam ) in
Galaxy WatchLately my Galaxy watch is always on the wrong date. Everytime I have to restart the watch just to solve the date issue. Any solutions. Yes it's sync to the phone all day and yes my phone has the correct date and time
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01-13-2023 07:56 AM in
Galaxy WatchThank you for reaching out. I can definitely understand your concern with the date on your watch not syncing properly with your phone. I would be happy to look into this further for you. When your watch is connected to your phone, the date and time information is generated from the phone. If the date and time is incorrect, you can verify the Automatic date and time settings on the phone. Give this link a try for steps to verify your phone and watch are syncing correctly: https://www.samsung.com/us/support/troubleshooting/TSG01003264/
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend submitting an error report. Give this link a try for steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...
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01-10-2023 08:00 PM in
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01-10-2023 08:49 PM in
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01-13-2023 07:56 AM in
Galaxy WatchThank you for reaching out. I can definitely understand your concern with the date on your watch not syncing properly with your phone. I would be happy to look into this further for you. When your watch is connected to your phone, the date and time information is generated from the phone. If the date and time is incorrect, you can verify the Automatic date and time settings on the phone. Give this link a try for steps to verify your phone and watch are syncing correctly: https://www.samsung.com/us/support/troubleshooting/TSG01003264/
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend submitting an error report. Give this link a try for steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...