- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2023 11:52 PM (Last edited 02-01-2023 09:39 AM by SamsungAdam ) in
Galaxy WatchHi all, post GVK6 update, raise to wakeup has stopped working properly while riding.
This causing issues while using navigation while riding . From reddit also, seems like I am not the only one who is facing this issue.
Is anyone aware of any fix?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2023 12:48 AM in
Galaxy Watch- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2023 10:21 PM in
Galaxy WatchYes, I'm having the same issue as well. Gesture wake up did not work while riding prior to the latest update.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2023 09:51 AM in
Galaxy Watch- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-18-2023 04:56 PM in
Galaxy Watch- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
01-19-2023 07:35 AM (Last edited 05-01-2023 07:39 AM by SamsungAdam ) in
Galaxy WatchThank you for reaching out. I can certainly understand your frustration with the rise to wake feature not working on your watch and would be happy to look into this further for you. Your watch is smart enough to know when to turn itself on and off. You can also manually change these wake-up settings to fit your preferences. However, if certain silent modes are turned on, such as Good night mode, the watch screen may not wake up when the wrist you're wearing the watch on is raised. Please follow the guidelines in this link to learn how to use wake-up gestures and adjust the feature's settings: https://www.samsung.com/us/support/troubleshooting/TSG01003202/
If you have tried these steps or your watch settings are set up properly, and you are still experiencing these symptoms, I would recommend submitting an error report. Give this link a try for the proper steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...
If you are using an international watch please reach out to a support team in your country of purchase for further assistance using this link: https://www.samsung.com/us/common/visitlocationsite.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-12-2023 10:15 AM in
Galaxy Watch- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-12-2023 10:39 AM in
Galaxy Watch