Galaxy Watch purchased as Birthday gift 2018 and after success with Gear S2 felt that we would have a great time together. On 10/16/2021 it started getting hot and provided message that would shut down to cool. No worries appreciated the notification. Ever since then; and with full charge upon turning on it immediately began losing battery life and within 5 seconds notifications show that must shut off to cool. Software update was completed a few days b4 first incident and weirdly it keeps flipping to airplane mode also. Factory reset and troubleshooting have not been successful. Any other suggestions?
Listen I'm going to tell you what you going to do you're going to go to AT&T tell him to take that piece of back and get you either the Galaxy watch 3 which is excellent I have got in the beginning of the year or go ahead for the for but that too garbage sorry
Hello, I understand how disappointing it is not to be able to use your watch. Unfortunately, as the troubleshooting has not helped, it would be recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. for service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.
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