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‎09-26-2023 12:23 AM (Last edited ‎10-19-2023 10:52 AM by SamsungAdam ) in
Galaxy WatchWhy can't I send or receive texts when my phone is turned off?? I have a galaxy watch 6 classic and a fold 5. I a cannot send or receive texts messages when my phone is turned off. I have tried Samsung messaging app and Google Messaging app. Either works. I have had older model watches 3, 4 and 5. All LTE through At&t. They all worked fine in this situation. So I don't understand why Samsung would take this option away for for it's latest devices!!! They need to fix this ASAP!!!
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‎10-25-2023 11:49 AM in
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‎10-24-2023 03:43 PM in
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‎10-25-2023 06:53 AM in
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‎10-25-2023 07:51 AM in
Galaxy WatchI too am having the same issue with my Classic 6 and my Ultra22, when I disconnect and it is no longer on Bluetooth, I get no calls, messages or any communications. I have all the setting for mobile plan set and also have the Mobile network set to "Auto". sent my watch in to Samsung and they sent right back and said repair complete. not explanation as to what they did or even call me to ask what the devise is doing or not doing. I will try T mobile next agaim.
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‎11-15-2023 10:23 AM in
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‎01-14-2024 05:09 AM in
Galaxy WatchDoes anyone from Samsung read these ???
why is this happening ?? It is infuriating.
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‎02-08-2024 04:18 PM in
Galaxy WatchI just purchased the Galaxy 5 pro and I get notification of phone calls and alarms and everything else but not text messages. I use Google Messages and I am logged into the same account on my watch as my phone. If use Google assistant it will send the text correctly. I can see all the text messages if i go to the message app.
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‎02-08-2024 04:41 PM in
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‎03-14-2024 04:25 PM in
Galaxy WatchGalaxy watch 6 not sending texts Or receiving Phone calls if Phone is off. I've worked with Verizon twice, the last time for 3 hours, and I've contacted Samsung and they sent me to the standard https://www.samsung.com/us/support/troubleshooting/TSG01003245/
None of that has worked.
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‎03-22-2024 07:02 AM (Last edited ‎03-22-2024 07:04 AM ) in
Galaxy WatchYep, same problem here. It's only an issue with text messages - I can't send or receive them, but I can make phone calls??! So clearly my LTE connection is working fine. The whole point of paying more to get the LTE model is so that I can go jogging without my phone and still be able to send messages etc. It's so frustrating. Every possible permission is unlocked and available, so I don't get it. Even tried switching to Samsung messages instead of Google messages, but that didn't work either. Texts send fine when connected to my phone, but when my phone is off or not nearby, it won't use the cellular to send, it just says failed to send. Interestingly, when I notice the watch in my Bluetooth connection list, it says "connected for calls", but doesn't say messages. There isn't an option to include messages though. Have had this watch for one day and want to throw it over the balcony