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‎08-28-2022 05:39 AM (Last edited ‎08-30-2022 06:37 PM by SamsungRei ) in
Galaxy WatchSo I went to bed last night with 100% power on my watch and 7 hours later I woke up with 37% power I thought this watch was supposed to go 80 hours I'm pretty sure it's not going to I'm looking at the same thing as my Galaxy watch 4 low battery this will be the last watch I buy until they go with solar. And yes I have all the features activated and why wouldn't I activate all the features that's why we have this watch with the features is to activate them it should have better power usage than what I used last night.
Solved! Go to Solution.
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‎08-28-2022 06:15 AM (Last edited ‎08-28-2022 02:01 PM by SamsungRyder ) in
Galaxy WatchHealth platform is burning 31.8% of my watch battery. I only used 4 and now 5 for monitoring health and time, no calls, no txt, no messages etc. Watch 4 44mm lasted about 64 hours. You need to fix Heath platform.
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‎08-28-2022 01:29 PM (Last edited ‎02-27-2023 09:19 AM by SamsungRei ) in
Galaxy WatchHello, I understand how frustrating this can be. Here is an article to help troubleshoot battery issues on your watch. https://www.samsung.com/us/support/troubleshooting/TSG01003232
- You can use the following link below to request service. https://www.samsung.com/us/support/service/
- Contact customer service directly at 1-800-726-7864
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
We also recommend duplicating the issue and immediately submitting an error report in the Members app. https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/
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‎08-28-2022 02:34 PM in
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‎08-29-2022 08:39 AM in
Galaxy Watch@Dlpsr I had the same issue and the solution was to force stop the Health Platform and reboot the watch.
After doing that the battery drain stopped for me.
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‎08-29-2022 08:46 AM in
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‎08-29-2022 09:50 AM (Last edited ‎08-29-2022 09:50 AM ) in
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‎08-29-2022 10:22 AM in
Galaxy WatchIt restarts on its own. After my recharge yesterday my battery stats this morning show:
- Samsung Health at 0.6%
- One UI Watch Home at 0.3%
- Health Services at 0.3%
- Display at 0.1%.
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‎08-30-2022 08:01 AM (Last edited ‎08-30-2022 08:02 AM ) in
Galaxy WatchNow all battery use looks ok and have used 20+hours and still have 61% left. 🤞 Not much to learn though, I check the time, spo2 and HR on fulltime and put it in sleep mode at night. I'll wait a week or so and see how it plays out. I only do an ECG when my heart goes pitter pat. So low usage. 64 hours on the 4, the 5 should beat that or I want a new one.
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‎08-28-2022 11:45 AM in
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‎08-28-2022 01:02 PM in
Galaxy Watch