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05-23-2021 03:56 PM (Last edited 05-30-2021 01:35 PM by Stephanie Nikki ) in
Galaxy WatchWhy is the heartrate recorded in the ECG so much higher than that reported from the HR sensor. Also, how can the HR sensor truly be continuous when it is set and does not record continuously?
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05-30-2021 01:38 PM in
Galaxy WatchI would recommend speaking with our ECG team directly regarding this with the below contact information:
This team is available for calls Monday Thru Friday 9AM-6PM EST.
1-855-795-0509 option #6
Alternatively you can also reach this team by email:
support@samsungecg.zendesk.com
If you reach out, please make sure to provide your Community Username to the ECG Team!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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05-23-2021 04:24 PM in
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05-23-2021 04:54 PM in
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05-23-2021 06:53 PM (Last edited 05-23-2021 06:54 PM ) in
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05-26-2021 03:10 AM in
Galaxy WatchThis has nothing to do with hospital. So, you didn't get my point!!!!
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05-26-2021 04:53 AM in
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05-23-2021 04:57 PM in
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05-23-2021 07:37 PM in
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05-26-2021 04:49 AM in
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05-26-2021 03:17 AM in
Galaxy WatchAs far as continuous HR, I was talking about gaps in my HR data during a workout. I walk every day and have for 6 years since my heart required some spare parts. This isn't a new topic, but seems it hasn't been resolved.
As far as the difference in readings that I was talking about, if I'm sitting and my Heart Rate goes up, I can feel it. So I look at the reading. Let's say it reads 85. SO... I do an ECG (WITH THE WATCH) and It says the HR is 120. Those are the differences I was talking about... nothing to do with different equipment. BOTH ARE FROM THE WATCH!