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Original topic:

Name of alarm doesn't show on watch?

(Topic created: 09-13-2023 09:36 AM)
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CSchveder74
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Galaxy Watch

I have a lot of different alarms, and on my old Galaxy watch, it used to display the name of the alarm when it sounded.  Now that I have the Galaxy Watch 5 (or at least recently?) I'm noticing that it doesn't show the name of the alarm.  Is there a setting that I can modify so that I can see WHICH alarm is sounding?

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Samsung_Moderator
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Galaxy Watch

Thank you for reaching out and providing me with the additional information. I can understand the importance of the names of the alarms and would be happy to research this further for you. I would first try setting the alarm on your watch to see if you experience the same symptoms.

 

The next step I would recommend would be factory resetting your watch as it will take it back to the factory default software. Please test your device prior to restoring from the back-up. Give this link a try for steps to properly reset you watch: https://www.samsung.com/us/support/answer/ANS00084702/

 

Note: Available screens and settings may vary by wireless service provider, software version, phone, or watch. When you reset a LTE watch that has active service, you may need to contact your service provider to reactivate service for the watch again. Whether you plan to keep your watch or give it to a friend, you should back up your data before you perform a reset or recovery. This ensures your data can be restored after it's reset.

 

I would recommend also submitting an error report. This will allow our team of engineers to research your symptoms further. Please use this link for steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...

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CSchveder74
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Not if I'm setting the alarm to remind myself to do something.  I may very well forget what it was that I was reminding myself to do.  Then I have to pull my phone out to see what the alarm reminder is for.  Besides, some of my recurring alarms are close to each other, and I don't want to have to THINK about which one it is.  I should be able to see it.  The old Galaxy watch showed it on the display.  Why doesn't this one?

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Samsung_Moderator
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Thank you for reaching out. I can certainly understand your concern with your alarms not showing the names and would be happy to look into this further for you. Are you setting the alarm on your watch or phone?

 

After verifying on our watch, the name showed, but it was small, can you verify the name isn't small underneath the alarm?

 

Have you had an update to your watch recently?

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Members_wQPMdrN
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Galaxy Watch

I just had a recent update and now my alarm names aren't showing up. In the box it says alarm name, like you tap it to see the name but that just turns it off. I set my alarms on my android phone and do not have a watch. I have no idea why this happened but I do use my alarms as reminders on things I need to get done and would like to see the actual name or description on my phone. Can anyone help?

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CSchveder74
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The alarms are set on my phone.  There is no name displayed at all on the watch.  Just the time.  No recent updates.

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LuvAndroid
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Galaxy Watch
Hi there Samsung Reps,

My phone ALARMS just started having the SAME PROBLEM as the person "CSchver74" is having.
I too have many alarms and need to know which alarm is going off without having to unlock my phone and viewing which alarm REMINDER is ringing.
Id greatly appreciate your help pls.

BTW....this prob only started a few days ago after my s20 phone did an auto update.
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LuvAndroid
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Galaxy Watch
Actually I have identical prob as "Members_wQPMdrN" explained. Pls help. Tks
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Mrdsg2
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Galaxy Watch

Same problem. Very annoying. Problem started since last update. 

It makes the Alarms not practical.

Pls help

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ukbuckeye
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Galaxy Watch

After updating my watch a few days ago, the add name to alarm screen during alarm setup is just blank now.  seems to be an update bug

MISSG72
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Galaxy Watch

Same problem here ... very annoying indeed. Only happens on lock screen. I tap the "nameless " alarm and it disappears.

 

I use alarms to set remiinders too. Please sort this. Latest update caused this. 

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