Samsung Galaxy Active Watch

[Explorer2020]

I got the watch and opened up the box today. I put it on the charger for about 2 hours. I powered it up, the screen says "rebooting" in bluse, then the Samsung logo comes up, at this moment I'm in Wearables app trying to pair the watch, phone finds it, then each suddenly powers off Everytime, even when I don't try to pair it. Is this a battery defect? Should I send it to Samsung to get repairs?

[Explorer2020]

I'm saying the watch powers off every time, not the phone.

[SamsungRei · Accepted solution]

You can try the steps here: https://www.samsung.com/us/support/troubleshooting/TSG01003100/ If the issue persists the watch will need to be evaluated by a certified technician. 

[useromE3q3CLqD]

Sorry,  exchange it for another,  my watch is AWESOME