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12-11-2023 05:16 PM (Last edited 12-18-2023 06:52 AM by SamsungAdam ) in
Galaxy WatchIs anybody else having issues with their Galaxy watch 6? Mine just starts freak-ing out as if someone is pressing the buttons or trying to enter my pin incorrectly. It is also very inconsistent with recording steps and distance. I seriously hate this watch. The 5 was much better and more accurate. I'm about to go back to Apple even though I hate Apple products.
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12-18-2023 06:50 AM in
Galaxy WatchThank you for reaching out. I can certainly understand your watch screen malfunctioning and would be happy to look into this further for you. As you have tried resetting your watch multiple times from backup and a fresh start, the next step would be a service repair. For in-warranty repairs: Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo
5. Contact customer service directly at 1-800-726-7864
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html
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12-11-2023 05:30 PM in
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12-11-2023 05:31 PM in
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12-11-2023 06:25 PM (Last edited 12-11-2023 06:26 PM ) in
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12-11-2023 06:31 PM in
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12-13-2023 08:16 PM in
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12-18-2023 06:50 AM in
Galaxy WatchThank you for reaching out. I can certainly understand your watch screen malfunctioning and would be happy to look into this further for you. As you have tried resetting your watch multiple times from backup and a fresh start, the next step would be a service repair. For in-warranty repairs: Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo
5. Contact customer service directly at 1-800-726-7864
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html