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‎04-23-2024 03:23 PM (Last edited ‎04-26-2024 10:49 AM by SamsungAdam ) in
Galaxy WatchThe watch four is giving me painful blisters where Lazer reader is located. What now? I can not wear the device.
Solved! Go to Solution.
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‎04-23-2024 05:01 PM in
Galaxy WatchI used to get those because I had the watch on too tight. I loosened it 1-2 holes(depending on the band I use) and haven't had that in a long while.
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‎04-26-2024 10:48 AM in
Galaxy WatchHello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved.
Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.
The quickest way to reach this specialized team is by calling 1-800-726-7864.
Alternatively, you can reach out to our Facebook or Twitter Support teams to set up a call back.
If you don’t wish to call, I would recommend speaking with our Live Chat team