This is widespread enough that I've submitted the situation to Slashdot which will publicize it. More users will learn they are not alone. I really hope Samsung doesn't just tell us our players are dead for good.
I think this is happening due to a hack on Samsung’s servers on June 18th. It was reported on Forbes.com. Do yourselves a favor and change your wi-fi passwords immediately. Also change the passwords for your streaming services and just buy a new Blu-ray / DVD player. Yes, it's a bummer to shell out more money. But if Samsung is acting like there is no issue and they didn’t do an update, then it’s obviously due to the hack on their servers.
Same issue here. BD-J5500/XU just went into the infinite power cycle half way through a movie last night. this is even more of an issue as the player belongs to my mother who is currently isolating. She uses it for movies and YouTube as she has no laptop/tablet etc. wondering if an OTA update has caused this issue?
Me too. Used two days ago. Was fine. Played BR & watched Netfix. BD-J5100. About 2.5 yrs old. Tried to turn on this AM. Turns on, makes loading noise, turns off, repeat. After being unplugged a while & plugged back in, does same thing. If they messed up update, how can we get fix if it won't stay on for more than 3 seconds?
