Blu-ray player power cycling whenever plugged in

[userSlY6jXH8C3]

...it was working fine last night.

[userYKXvMcKdq0]

My Samsung model BD-JM57C/ZA just started cycling like crazy, won't let the CD come out and  won't turn off with remote nor by hand. I used to love my Samsung products, but now I've been burned by their upgrade that turned my note4 into a paperweight and not only the recall on the lid of my washer but also the pumps placement on said washer that was a known issue that they did not recall.  I'm thinking it might be time to move my loyalty to a different brand.

[uservdR8rlAHsJ]

You can get your disk out. There's a little crescent shaped hole on the bottom that you can stick a screwdriver or something in to turn a wheel. Keep turning it until the tray comes out enough to grab with your fingers. Saved my wife's Murder She Wrote disk...

[userrYaGcN1Tsh]

HT J5500W doing the exact same thing since last night. Can't reset. Unplugging doesn't help either. Adding myself so I'll be updated on this as well. Ugh!

[JordanChadHungate]

Got the same problem on my BD J5100!

[usertq5Bmtk9af]

Just adding my name to the list to Samsung can realize that this is a universal problem.

[user2T60F34pXC]

I have a BD-J5700.   Same thing happening here too.

Fix please.

[userprH87Du2RT]

mine is having the same problem 

[userXnsD71z0tT]

Guess I need to jump in here too. We have 2 BD-JM57C's. Both,  as of a couple nights ago, doing the continuous cycling. We'll  see if this gets resolved. Might just have to replace all my Samsung products given their lack of a response acknowledging there is a problem and what action they are taking to correct the issue. Today, our blue ray players, next our TVs, then phones, tablets.......

[userff8wq2AwHR]

Mine started to do this an hour go and last Night it worked just fine!!! From what i can tell this is World wide and Samsung has not come up with a fix yet.....

[useroxaWNgcYKI]

Ours started this evening, but the last time it worked for sure was 6/18 afternoon.