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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-20-2020 02:08 PM)
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userSlY6jXH8C3
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...it was working fine last night.

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That has nothing to do with this issue.  It was an email server hack.

userLyPKCQvKtQ
Constellation
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The HTJ-4500 as well. Seems nobody is immune to this issue. 

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userDqYyD6oK6s
Cosmic Ray
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plausible causes:

1) Samsung botched a firmware upgrade

2) Samsung forcibly prompting consumers to upgrade, a la Apple

3) Samsung was hacked on grand scale

 

 

 

 

 

 

 

 

 

userQ099XARcXL
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I don't think they are forcing an upgrade due to they dont even make players anymore. I suspect a boched firmware or a hack.

 

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userDqYyD6oK6s
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userQ099XARcXL
Cosmic Ray
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They just closed the most popular thread regarding this issue. It stated it was solved but it wasn't. They just closed the thread saying that they are looking into it. Sigh....

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hckyguy788
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They closed my thread on this as well. I started a new one with the latest message that I received during a chat with a Samsung rep and a moderator deleted it. This is getting out of control. They're really trying to cover this one up. 

Freestyle-Delux
Asteroid
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My HT-J5500W has been having issues since this past Thursday. Its stuck in a loop and there is no way for me to do a hard reset or anything for that matter. Is Samsung aware of this issue? I see that theres  a significant amount of people here that are having the same exact issue. If anybody has any information I would glady appreciate it. Thank you.

userrtseI9KrsC
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My HT-J5500W started doing the same thing on Thursday. When starting it I see the Samsung logo, the "home screen", and then it reboots. There is nothing I can do to stop it. In the one second I can see the home screen, I have time for one or two remote inputs.

 

Was there a software update that was pushed? I didn't think this unit could self-update.

 

There has to be a way to reset it. Otherwise, it is bricked.

useril1Vo03Pdp
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It's a worlwide issue that has affected other models of home theaters and blu ray readers. You can see a more thorough discussion here: https://eu.community.samsung.com/t5/Audio-Video/HT-J4500-home-cinema-cycling-on-and-off-repeatedly/t...

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