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06-17-2020 01:28 PM (Last edited 06-24-2020 08:33 AM by MsBri1 ) in
Home Theater...it was working fine last night.
Solved! Go to Solution.
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06-24-2020 12:33 PM in
Home TheaterHallo!
I am experiencing the exact same technical dysfunctions with my Samsung Blu-ray Player model BD-J5700, that other users have reported within this forum. It has been kaput since early last week!! Yah. Samsung is aware of the so-called "boot loops"of their Blu-ray players? I wonder?? Usually, the phrase.."looking into this further" means that nothing actually been done. My patience with this very irritating rubbish, is near it's end. And I am seriously considering to file a complaint with the FTC , as well as any other appropriate regulatory agency. Because, I want to either have my defective device to be restore to it's original state cost-free. Or to be replaced!! Hollow assurances from Samsung is NOT acceptable!!
Very Disgruntled Alex
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06-24-2020 12:43 PM in
Home TheaterLOL - HO
@userUG2xbQLPAz wrote:Hallo!
I am experiencing the exact same technical dysfunctions with my Samsung Blu-ray Player model BD-J5700, that other users have reported within this forum. It has been kaput since early last week!! Yah. Samsung is aware of the so-called "boot loops"of their Blu-ray players? I wonder?? Usually, the phrase.."looking into this further" means that nothing actually been done. My patience with this very irritating rubbish, is near it's end. And I am seriously considering to file a complaint with the FTC , as well as any other appropriate regulatory agency. Because, I want to either have my defective device to be restore to it's original state cost-free. Or to be replaced!! Hollow assurances from Samsung is NOT acceptable!!
Very Disgruntled Alex
W MANY TIMES ARE YOU GOING TO POST THE SAME WHINGE?
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06-24-2020 12:37 PM in
Home TheaterWell I am extremely glad to know that my HTS isn't completely dead; however, I am disappointed that this has been going on a week with NO resolution! Not good Samsung, not good!
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06-24-2020 12:43 PM in
Home TheaterWhere's the solution?! I have three of these and none of them are working now! Samsung needs to repair, replace, or refund these devices.
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06-24-2020 12:45 PM in
Home TheaterRepeating the same thing several times doesn't actually "make it happen" - "Astronut"
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06-24-2020 12:48 PM in
Home TheaterIt would be nice if you updated customers on the ETA for the resolution of this issue.
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06-24-2020 01:47 PM in
Home TheaterBD-JM57C tengo el mismo problema
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06-24-2020 02:02 PM in
Home TheaterStill no response from Samsung. Wow, stellar customer service - leaving hundreds of folks worldwide hanging without any update.
I went to Samsung's Twitter feeds and see that this issue has been picked up by many tech blogs and online magazines.
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06-24-2020 03:47 PM in
Home TheaterThey said by Friday they should have a solution that's in 2 days people if they think that things are bad now they have no idea the surge of angry people that's coming there way Samsung hurry
hurry
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06-24-2020 04:33 PM in
Home TheaterIs it fixed yet is it fixed yet isss itttt fixeddddd yetttttt