Same thing for me as well. Attempted a hard reset that didn't work and now I'm concerned after reading all these posts that the reset severed my wifi connection and the update won't get downloaded. I sure hope Samsung has a plan in place if that's the case. It would also be nice to get an official response from Samsung outlining the problem and the solution they intend to implement.
I also woke up to this issue!!! Glad to know it's not something did. I've been troubleshooting all morning but stopping now. Adding myself here so Samsung sees the scope of the issue and hopefully pushes a fix soon! Weekend in quarantine is NOT the time for this to be happening!!!
I am having the same issue. It just makes a whirring sound with the navigation menu flashing on an off. Spoke with Samsung yesterday and they said it should hopefully fix after an update in the next 3-4 days. It's a bummer. We really enjoy the player and surround sound.
So last night all was fine...woke up this morning, turned tv on, turned sound on and nothing...
Swapped over to hdmi with the home screen to check settings and would flash from home screen to samsung logo back to home screen back to logo.... so on and so forth
Unplugged for about ten minutes, plugged in...did same thing
Turned off and did a hard reset using the remote and holding down the square/stop button...still nothing
I have the same issue as of the morning of 06/18/20 as well.
To those worried about not being able to use wifi to download an update to fix the issues, perhaps your router or modem is nearby, or you can temporairly move yor home theater and connect to the internet using the ethernet port in the back of the player....just an idea.
I am having the same issue. The player just keeps trying to read disc over and over. Sound like the firmware or and update gone wrong. Has anyone contacted samsung about this?
