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06-01-2023 05:00 PM in
Home TheaterI am no longer able to adjust volume up, volume down, or mute a Bose Solo 2 Sound Bar through my Samsung Crystal UHD via fiber connection. It has been working for the year plus, but it stopped working recently. I've tried resetting the audio/sound settings, reseating the fiber connection on the TV and soundbar, unplugging both the TV and sound bar. I'm at a loss what to do next.
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06-08-2023 09:59 AM in
Home TheaterHello @Rivercityguy and welcome to the community! It sounds like you'll need to re-initialize the universal remote on your television. The steps provided will be on the link below.
https://www.samsung.com/us/support/answer/ANS00089902/
Once you do that, you'll be able to use your remote to control your BOSE sound bar again. If it doesn't work, feel free to send us a private message so that we can look into additional support!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.