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HT H5500WZA Home Theater connectivity issues

Posted by 12-16-2021 07:14 AM in Home Theater

I have a HT H5500WZA home theater, several weeks ago my neighborhood experienced a power outage, I was watching tv at the time, the tv and receiver... View Post

12-19-2021 06:38 AM

Good luck. View Post

HW-Q60R Keeps disconnecting when i connect it to my phone

Posted by 12-17-2021 01:34 PM in Home Theater

Every time I go to connect my android phone to the soundbar it connects then with in 5 seconds gives me an app disconnect message and disconnects.... View Post

Anonymous 12-17-2021 06:03 PM

Good afternoon, I will be happy to assist you. To reset the sound bar, use the following steps. With... View Post

Q80t + a sound bar + Xbox series X

Posted by 11-02-2020 06:58 AM in Home Theater

So I just ordered a Q80t and I have my Xbox on preorder. I want to get a soundbar. I'm kinda confused with how they hook up. I want to be able... View Post

11-02-2020 09:32 AM

also this https://hdguru.com/firmware-updates-for-earc-begin-to-arrive/ View Post

Soundbar issues with arc

Posted by 08-04-2021 01:17 PM in Home Theater

I have the QN75QN85A tv and the HW-Q950T sound bar. The Tv does not recognize the eARC cable when connected to sound bar. Called Samsung several... View Post

08-09-2021 08:19 AM

Here is a link that will help get you back up and running: https://www.samsung.com/us/support/troubl... View Post

Soundbar is talking while changing the volume

Posted by 08-27-2021 05:03 PM in Home Theater

I have a Samsung sound bar which has gone crazy. When using my Spectrum remote to adjust volume I get a loud digital voice telling me volume level... View Post

08-28-2021 12:23 PM

You're welcome I am glad to hear the issue has been resolved. Enjoy your day. View Post

TV sound on when Sound Bar is set as sound source

Posted by 11-09-2019 04:01 PM in Home Theater

I have a HW-Q6CR sound Bar connected from HDMI Out (TV-ARC) to HDMI IN 4(ARC) on my QN55Q65 TV. I'm using an Xfinity X1 Xr15 remote to turn on... View Post

08-15-2020 08:56 AM

I have had a similar issue, but also have an Apple TV and use a Harmony Remote. What is the best way... View Post

Soundbar does not power on when starting tv

Posted by 08-12-2021 05:53 AM in Home Theater

I have a HW M360 M-series soundbar bought in 2019 and a 2020 qled 060 TV and for some reason the soundbar won’t work with power link to the new tv,... View Post

08-12-2021 08:58 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post

Anynet Not stopped working

Posted by 04-05-2017 09:27 PM in Home Theater

My anynet stopped working randomly. Everything was working fine and I just noticed that my sound bar and TV aren't working together and my... View Post

08-28-2020 08:12 PM

Same issue here with the Apple TV and my Bose SoundTouch 300 Soundbar. They were all plugged in with... View Post

HDMI ARC audio quit working

Posted by 05-19-2021 11:55 AM in Home Theater

Samsung UN55C9000 TV and HW-R550 sound bar worked great using HDMI ARC (port 2) for two years. STB had a software update push that required... View Post

05-23-2021 08:42 AM

Connect the soundbar to another TV with ARC. This step helps determine whether the ARC is not workin... View Post

Cannot get Dolby Atmos to play on HW-K950

Posted by 08-13-2019 07:02 PM in Home Theater

I have a KS8000 TV connected via HDMI arc to the HW-K950. I had the HW-K950 connected to WiFi to update the firmware then disconnected it to save... View Post

06-08-2021 09:33 AM

I have an older Samsung TV and it is not capable of receiving Dolby Atmos. So just connect your Comp... View Post

Soundbar as primary speaker for TV

Posted by 09-03-2020 07:14 PM in Home Theater

I would like to add a soundbar to my Samsung UNI-55-J6200 and have the soundbar serve as the primary speaker. Also, every time the television is... View Post

09-07-2020 02:26 PM

Some? TVs don't enable volume via Optical output. If you can use HDMI ARC. If so, make sure CEC is t... View Post

Soundbar has no sound while connecting

Posted by 08-31-2021 10:39 PM in Home Theater

I just connected a Sakob 37 inch soundbar to my 70 inch TV using an optical cable. I changed the Sound settings on the TV. The soundbar plays a... View Post

Anonymous 09-01-2021 04:59 PM

That's great news! Please let us know if we can help with anything else. View Post

HW-Q60T Sound mode and settings not working

Posted by 01-06-2021 10:40 PM in Home Theater

Hi, I just recently purchased the HW-Q60T Soundbar and all was working well until a few days ago where the sound mode button and settings button on... View Post

12-08-2021 06:24 PM

That not work for me. I tried and no "INIT" displayed on the soundbar. View Post

Q90T Audio Drops With Atmos

Posted by 06-18-2020 05:12 AM in Home Theater

I'm experiencing audio drop outs through the tv speakers when viewing Atmos 4K discs. Star Wars New Hope's beginning is a prime example.... View Post

07-09-2021 11:22 AM

Is that in the normal main menu, or in the system menu you put in a special code to open up. Can you... View Post

Q600A high standby power consumption

Posted by 11-24-2021 10:44 AM in Home Theater

Hi, I recently bought the q600a soundbar, as I get it I applied the latest firmware version available Version 1002.5 (2021-10-29), the problem is... View Post

11-29-2021 01:02 PM

I would like to look a bit further into this for you! Can you send a private message to any of the m... View Post

HW-Q800A bluetooth delay

Posted by 11-20-2021 03:43 PM in Home Theater

Hi, I recently bought the HW-Q800A soundbar, but when I connect my cell phone or any other device to bluetooth, the sound always comes out with a... View Post

11-20-2021 04:23 PM

Hello, I apologize for the issue reported, regrettably, it is advised although Bluetooth connection ... View Post

Soundbar not working

Posted by 11-14-2021 06:27 AM in Home Theater

My soundbar and woofer won't work. Blue light keeps blinking. I have no warranty. I purchased from best buy a couple of years ago and... View Post

11-14-2021 10:54 AM

I understaned hopw this may be frusating wiuth your subwoofer is not working, have you trie dthe fol... View Post

Soundbar no longer auto-connecting to TV when set to Bluetooth

Posted by 06-13-2020 03:43 PM in Home Theater

Hi, my Samsung Soundbar used to auto-connect to my Samsung Smart TV when using bluetooth after I turned on the TV. Recently the power went out and... View Post

Anonymous 06-14-2020 09:51 AM

Great! Thanks for the update! You are very welcome. View Post

Synch Crystal UHD TV and HW-N300 Soundbar

Posted by 08-02-2020 07:39 AM in Home Theater

We just bought these. With the soundbar connected via Bluetooth, the sound lags slightly behind the TV image. how do I synch those? View Post

08-03-2020 09:31 AM

The method to do this depends on your soundbar, and you can find instructions specific to your model... View Post

Issues with q80t and hw-900t With Xbox one s

Posted by 08-26-2020 12:50 PM in Home Theater

Hello! I'm having trouble getting my Xbox one s to work with my brand new q80t tv and hw-900t soundbar. I have the Xbox hooked up... View Post

02-04-2021 09:19 AM

Hi guys. I have this issue: My connections are: Q80T 65" TV + HW-Q900T soundbar (via HDMI eARC)/ Xbo... View Post

No power. Sound bar HW-Q60T

Posted by 10-31-2021 03:33 PM in Home Theater

HW-Q60 sound bar wil not POWer on. I have replaced power cord and still nothing View Post

10-31-2021 05:19 PM

That's not good to hear that your soundbar is not powering on, have you tried the following below? U... View Post

Q950T No Sound when playing Atmos

Posted by 01-13-2021 09:14 PM in Home Theater

hi, I am having an extremely annoying issue where no sounds comes out of the soundbar when playing with Atmos. I believe something got... View Post

10-30-2021 10:06 AM

I also have this issue (and still have), and the only way I know is to right-click the speaker icon ... View Post

HW-Q67CT Adaptive Surround

Posted by 10-26-2021 01:59 PM in Home Theater

Hi, I was wondering why the HW-Q67CT Soundbar system doesn't have Adaptive Surround? or are one of the settings (Surround) the same as... View Post

Anonymous 10-26-2021 02:52 PM

Sorry I could not provide better news. View Post

About Q-symphony

Posted by 05-12-2020 09:37 AM in Home Theater

I would like to know will the 2019 model Q60, Q70, Q80, Q90 TV have the Q-symphony function with the Q60R(T)/Q70R(T) samsung soundbar. Or the... View Post

12-07-2020 05:20 AM

Same here, I just ordered and am waiting for delivery on by Q70T. I am very disappointed I didnt see... View Post

Samsung HW-N950 Subwoofer Static

Posted by 03-16-2019 10:54 PM in Home Theater

Hi, I am experiencing distortion / static with my Samsung HW-N950 subwoofer. The behavior is random in nature (roughly 10%), but usually... View Post

10-02-2021 04:07 PM

Hi, OP - posting an update on this thread. After moving to a new apartment, the dreaded subwoofer di... View Post

HW-J370 Wireles Audio - Soundbar not connecting to Receiver Module SWA-7000S

Posted by 09-19-2021 07:11 PM in Home Theater

Hi, my shop has just got in a full HW-J370 system which is behaving rather oddly. When I first turned everything on, the soundbar and remote... View Post

09-20-2021 05:14 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post

Samsung soundbar hw-q800a/za input voltage

Posted by 09-19-2021 11:35 AM in Home Theater

Hi, I purchased a Q800A/ZA soundbar and the SWA-9500S/ZA speakers in the US and I will move out to Europe soon. There are some labels on the... View Post

09-19-2021 11:56 AM

Hello, Yes, it would be implied as to the same information mentioned via the link- All Samsung sound... View Post

hw-k950 issue with subwoofer connection

Posted by 09-12-2021 12:29 AM in Home Theater

i have been trying to reconnect my rear speakers and subwoofer. they suddenly did not connect, and i have tried to reset. i have replugged in... View Post

09-15-2021 06:52 AM

I recommend letting a service technician have a look. As we would like to gather additional informat... View Post

Source disconnecting when Xbox game is launched

Posted by 08-23-2021 07:51 AM in Home Theater

Hello, I am having an issue when I launch certain games on my Xbox Series X. Everything is fine on the Xbox dashboard, I select a certain game... View Post

08-23-2021 03:23 PM

Upgraded the HDMI cable to the best one I could find and it worked. $30 well spent. View Post

A few questions about a all Samsung home theater setup in an apartment

Posted by 08-23-2021 12:31 AM in Home Theater

Me and my dad yesterday bought a TV and home theater setup from Best Buy. We got a KS8000 60 inch 4K TV, two Samsung R1 wireless & Bluetooth... View Post

08-23-2021 04:00 AM

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post