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Hi everyone.I would like to buy a Samsung soundbar.I have, in the same room, a Smart TV and a Samsung M5 Monitor and I've always had problems... View Post 
Samsung_Moderator
Hello, Jack. Thank you so much for your inquiry. Based on the connection, it shouldn’t turn on by it... View Post |
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I added my Q990C sound bar to my smart things app and was able to use it to control the sound bar for a day or two. It worked fine on my Apple... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I also agree with @JBTechfanatic, if this does not help then I wo... View Post |
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The soundbar will only turn on when I turn my Samsung TV on. I am attempting to play music from my Galaxy cell to the soundbar but don't want... View Post
Samsung_Moderator
Hi there! Welcome to the community! I can think of two possible things here. First would be that you... View Post |
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I have recently purchased the q990c and it seems there are some factory issues with the right rear speaker. The speaker is producing a... View Post
Samsung_Moderator
Hey guys. First off, welcome to the community! When you hear static coming from your soundbar, it co... View Post |
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Hello.I am currently having 2 problems with my soundbar.First problem is Dolby Atmos sound format has delay of 100- 200 ms all of the time, and... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I am aware this TV has these types of Audio OUT, but can both of them be use at the same time?. For example, is possible to use a HDMI ARC ... View Post 
SamsungCaleb
Hello, there is an option for multi audio out but it will only work with the TV speakers and a conne... View Post |
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I purchased a Q900TS back in 2021 along with a Q900T Sound Bar mostly because of the q-symphony feature. I set it up first via HDMI Arch. Sound was... View Post 
Gossipfunda
I apologize for the ongoing issues you're experiencing with your Q900TS TV and Q900T Soundbar. It se... View Post |
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When voice command to alexa to play music on Spotify, it says Spotify is not supported. Spotify skill is enabled and my echo responds and plays... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how uising the voiice commands is really useful. I would re... View Post |
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Hi Friends, I recently purchased Samsung S95B OLED TV. I have Bose Soundtouch 520 Home theater system for Audio that I have been using since 2017.... View Post 
userRlKgZa86Xv
I am on firmware 1420 and having the same issues, DD ist not passed to my Denon AVR. Funny is, Atmos... View Post |
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Hi, My. QLED 80T, recognizes my one connected Home Theater system as two separate systems. Does anyone know how to get the TV to simply recognize... View Post |
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There are loads of troubleshooting articles on this subject but it STILL drives me round the twist. UE49NU7100 TV with soundbar - completely... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hello,I've been trying to get support for my q990b soundbar cutting out, sub and rear left speaker disconnected. I have used their online... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with getting your soundbar ... View Post |
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I am no longer able to adjust volume up, volume down, or mute a Bose Solo 2 Sound Bar through my Samsung Crystal UHD via fiber connection. It has... View Post 
SamsungPrince
Hello @Rivercityguy and welcome to the community! It sounds like you'll need to re-initialize the un... View Post |
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QN75Q90TAFXZA Volume keeps dropping out for about 2 seconds randomly. Tried doing research on this to no avail. It doesn't matter which... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your audio cutting out. You can try the steps i... View Post |
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Can't get the sound bar to connect to smart things, tv and sound bar on same wifi. then it says to hit the volume down on the sound bar to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how having your soundbar connected to smart things will... View Post |
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I have a Samsung QE50Q60B-TV and have bought a soundbar connected via eArc and all is fine. However, I am hard at hearing and need headset to hear... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hello. Recently I bought Samsung HW-Q990B Soundbar 656W 11.1.4 and Samsung Smart TV 75" 4K UHD Neo QLED QE75QN85B HDR. I also have a ps5. ... View Post
Samsung_Moderator
Hey! Thank you so much for trusting in our community. This TV is an awesome purchase and I want to m... View Post |
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My Q80T tv keeps loosing connection to my Q800T soundbar. Sound output no longer shows [AV] Soundbar Q800T(HDMI) ... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with this occurring with your soundbar have you had ... View Post |
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I have a 55” Samsung 4K curved screen Smart TV with original One Connect. I just bought a Samsung 5.1 Soundbar with wireless sub and rear speakers... View Post
Samsung_Moderator
Hey! Thank you for trusting in our community. Having to keep switching the source every time you sta... View Post |
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Hello folks. I have a brand new 75 inch series 8 TV connected to a q90r soundbar via HDMI 2 arc port. When I select the source on the soundbar as... View Post 
userRVaKN6teeI
Unfortunately, from my research, there is a massive bug with Samsung TVs' CEC. People have been comp... View Post |
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Dear Team, I have Bought Samsung Q Series HW-600 B, But failed to register the same in my device list. Please update... View Post
Samsung_Moderator
Out of curiosity, are you located in the US? If you aren't or if the device isn't a US model, you'll... View Post |
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I've had the TV / Soundbar setup for about a month and a half. Originally I was able to use the Samsung Smart Remote that came... View Post 
jerseyheat90
Thanks for the reply! I still need to contact samsung but the rechargeable remote was the issue. I b... View Post |
