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‎11-22-2023 08:21 AM in
Kitchen and Family HubMy range takes 90 min to 2 hrs to get to 350 degrees?! Wattage is enough and the oven is 2 months old. Any recommendations?
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‎11-22-2023 08:45 AM in
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‎11-27-2023 05:42 PM in
Kitchen and Family HubI can definitely understand how frustrating that is and am delighted to assist you! Try out the following troubleshooting link and see if the troubleshooting steps correct the issue: https://www.samsung.com/us/support/troubleshooting/TSG01204529/
If the above troubleshooting steps didn't help, here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange process.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one-year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/2XERsky
- If the unit is out of warranty, you can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you:
https://www.samsung.com/us/support/service/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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