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03-23-2023 04:30 PM in
Kitchen and Family HubI'm almost $400 in and still can't get ice from the icemaker. I paid a repairman to replace a sprocket with a couple missing teeth. No ice. I purchased and installed a new icemaker. Fills halfway with water, freezes but won't dispense ice unless I hit the reset button. Replaced the filter. That didn't help either. What am I doing wrong? How can I get my brand new ice maker to make and dispense the ice.
Samsung Side by Side Model #RSG257AARS Ice Maker Model #DA-9711092B
Solved! Go to Solution.
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03-24-2023 01:28 AM in
Kitchen and Family HubSamsung text support text START to the same number.
For purchase order related inquiries, I recommend calling 1-855-726-8721. This number will take you directly to the E-Commerce team.
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03-24-2023 09:35 AM in
Kitchen and Family HubI called Samsung Support. The agent was very polite and helpful but she told me I needed to call a repairman to fix the ice maker. It's a brand new icemaker and the repairman said that if the replaced sprocket didn't do it then the new icemaker would. He ran all the tests.
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03-24-2023 11:55 AM in
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03-24-2023 12:07 PM in
Kitchen and Family HubThank You. I was just hoping that someone else had encountered the same issues and could advise