Hello- When we turn on the broiler on our gas range the igniter glows, but the broiler burner never lights. There was a slight smell of gas so you'd think it would light but nothing happens. Any help would be appreciated!
Samsung 30-in 5 burner 5.8 cu ft Gas Range
Model # NX58K3310SS
Solved! Go to Solution.
Hello! I understand how this can be frustrating with your oven not heating, just want to confirm have you tried the steps in the link below?
If the troubleshooting steps did not help above then this will require service, you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.