Original topic:

Refrigerator won't reset filter indicator

(Topic created: Friday)
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RPKB
Constellation
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Hi!  My refrigerator, model RS22T5201SR/AA, will not reset the filter indicator light.   Specifically, the button that controls the ice maker / filter appears to be non-functional.   

 

What I have done:

  • made sure the controls are 'unlocked' using the lock/wifi button.   (This button works)
  • I can control the ice-maker through the app, so that function works; however the button doesn't work to control the icemaker or filter indicator.   
  • I have cycled power to the refrigerator.  (More than once)   

Is there anything else to try?   

 

Thanks!

None of these 

2 Replies
LongHiker
Legendary Samsung Care Ambassador
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@RPKB According to the manual you would need to "press and hold Filter Reset for 3 seconds." Have you already tried that? 

https://www.samsung.com/us/support/downloads/?model=N0053896&modelCode=RS22T5201SR/AA 

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RPKB
Constellation
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Yes, I have held the button for 3 seconds, multiple times.   

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