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Original topic:

Samsung OLED 4k S95C will not turn off with directv remote

(Topic created: 07-07-2024 01:54 PM)
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Tditto
Constellation
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LED and OLED TVs

My OLED 4K S95C will not power down with my DirecTv remote.  It cycles around twice and it take 2-3 times pushing the off button to turn it off.  I get messages about "Check Device Power" and it says HDMI  and then to check the HDMI power.  Please advise a solution. 

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Solution
bill-e
Cosmic Samsung Care Ambassador
Options
LED and OLED TVs

Make sure CEC is enabled on the Direct TV receiver and Anynet+ on the TV

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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1 Reply
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
LED and OLED TVs

Make sure CEC is enabled on the Direct TV receiver and Anynet+ on the TV

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro