I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?
That is what gets Netflix working for me on my Samsung Smart TVs. But it seems that it works for a while and then it stops working and I have to reload the Netflix app. I spent about 2 hours on the phone with a Samsung support person and he didn't seem to be aware of the issue. He just kept wanting me to test the app. I finally told him I had other things I needed to do.
I've done the sign out, unplug the tv and power up, sign in again multiple times over the past 6 months or so. I had to recently do this dance a week ago (First week of AUG 16), there's still a problem IMO. It's getting annoying... has anyone else had to repeat the dance after you got back up and running? My wife watches a lot of netflicks, so I'm wondering if after so many hours you have to repeat. I'll post again when I have to do the "dance" again.
I have UN65 HU8550 TV (2014) and a BD-HS900/ZA smart Blue Ray player. The most recent time we had to do the "dance", netflicks was working on the blue ray player (however horrible quality?). I have Time Warner 300mbs (usually runs around 100mbs most of time, possibly b/c I'm on Wi-Fi). Anyway, just as everyone states, netflicks works fine on every other device in my house (Xbox - with a weak Wi-Fi signal, iPads, etc.) but not on my $3k Smart TV.
First if you will go ahead a reset the smart hub. In the smart hub process you will come to a terms and conditions page. On this page instead of selecting enter press the following button sequence on your Samsung remote: Mute, Return, Vol. ^, Ch ^, Mute. A country code list will appear. Once it appears please select Afghanistan or Andorra. The terms and conditions will change to a different language go ahead and agree to the terms and conditions. And finish the set up. The unit will begin to delete all US apps and loading foreign apps in. Let this process complete. Once the process is complete, reset the smart hub once more, and on the terms and conditions page press the buttons once again: Mute, Return, Vol. ^, Ch ^, Mute. Make sure you select US from the list. Agree to terms to complete the set up. You will now see the foreign apps being deleted and all the US apps will load back in. Once they are completely loaded back in please try accessing the app again
