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ā11-22-2024 02:00 PM (Last edited a month ago by SamsungCaleb ) in
QLED and The Frame TVsWe have a frame TV and subscribe to the art store. We receive an error that says āerror failed to download āāwith a code of 2008 every time that we try to download art from the art store. we reached out to Samsung And try to troubleshoot. They couldnāt figure it out so they told us to contact the arts store directly. Thr frame store has not been responsive they told me they were working on it a month ago and I still have not heard any update even though I have requested. We are frustrated and disappointed. At this point weāre thinking of just canceling our subscription .
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ā11-23-2024 08:59 AM in
QLED and The Frame TVsSame thing is happened to me too. I renewed my subscription thinking the error would resolve itself. It didn't. May need to cancel sub, if this issue persists
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4 weeks ago in
QLED and The Frame TVsThis has been an ongoing problem for weeks if not months. Downloading artwork is a key feature of The Frame, so Samsung should have fixed this problem by now. Very disappointing.
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2 weeks ago in
QLED and The Frame TVsWe just paid our monthly subscription for art but we too receive the .(20008) error message. Any clue on how to fix this? Any clue on how to contact samsung? Any help is appreciated.
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Tuesday in
QLED and The Frame TVsI am experiencing the same problem