cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search icon
JUMP TO SOLUTION Solved

Original topic:

Missing mount assembly for 32 inch Frame TV

(Topic created: 06-07-2021 07:15 AM)
2386 Views
useroe5gyeBlo1
Constellation
Options

‎06-06-2021 09:48 AM (Last edited ‎06-07-2021 07:13 AM by ) in 

QLED and The Frame TVs

Hi all,

I purchased a 32 inch Samsung Frame (QN32LS03TBFXZA) and discovered that the mount brackets and screws appear to have been missing from the box.  I am having a tough time figuring out how to get the missing parts sent to me so that I can mount my TV.   Any ideas on how I can get these missing parts?  I need the mounting plates that are into the wall, and the mount screws that go into the back of the TV that slide into the mount brackets.

Reply
1 Reply
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
Options

‎06-07-2021 07:15 AM in 

QLED and The Frame TVs

I would like to look at this a little more closely. Can I have you send your serial number via private message?




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply