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11-27-2024 04:52 PM in
QLED and The Frame TVsSolved! Go to Solution.
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Monday in
QLED and The Frame TVsI just tried that idea and no luck going that route either. I still get a black screen on Peacock and got the P-DEV320 error again on Hulu.
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yesterday in
QLED and The Frame TVsTry clearing the app cache and enable this permission to show ads in the app settings (notifications), it happens that apps don't work because of ad blocking.
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2 weeks ago in
QLED and The Frame TVsDisney Plus, Hulu, Paramount+ and Peacock TV stopped playing video on my OLED TV. They work just fine on my bedroom TV. This has been going on for 6 months. Can someone please tell me what to do? Thank You!

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2 weeks ago
(Last edited
2 weeks ago
by
SamsungJam
) in
Hey there @springmoorespring! Thank you for reaching out! Here's a link to assist with getting your television up and running. Troubleshooting Link
Give these steps in the link a try. If they don't work, service would be the next suggested step. Either way, let us know if this works out, but if it doesn't we are happy to help you begin setting up service.
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2 weeks ago in
QLED and The Frame TVsDid you try service? Wondering if they were able to fix the problem
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a week ago in
QLED and The Frame TVsYes I did. Even did the remote Management and the guy said well you're able to actually get into the app so that means it's not our fault.
He also said that Paramount plus, Peacock TV, Hulu and Disney Plus are all on the same streaming platform so I have to call Hulu. So once again no answers.
This TV is barely a year old. I can watch Netflix, Prime and YouTube but to watch the other apps I have to go into my bedroom just to watch.
I'm even more confused now.
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a week ago in
QLED and The Frame TVsYep I've done all those about three times.
Just got off the phone with support.
Even did the remote Management and the guy said well you're able to actually get into the app so that means it's not our fault.
He also said that Paramount plus, Peacock TV, Hulu and Disney Plus are all on the same streaming platform, or something, so I have to call Hulu. So once again no answers.
This TV is barely a year old. I can watch Netflix, Prime and YouTube but to watch the other apps I have to go into my bedroom just to watch.
I'm even more confused now.
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2 weeks ago in
QLED and The Frame TVsDid you try service? Wondering if they were able to fix the problem
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3 weeks ago in
QLED and The Frame TVsProblem with my Samsung TV QN55QN90C with the App that initially worked well and months later it doesn't work, please help since I have had to cancel Hulu, Disney Plus too since it doesn't work, but it also happens to Peacock, Sling, Paramount Plus, should I return my TV or are they actually App problems?
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3 weeks ago
(Last edited
2 weeks ago
by
SamsungCaleb
) in
There is another thread that is marked "solved" for the Q90C. This TV will not stream some apps. YoutubeTV, Disney Plus, Paramount Plus, Peacock... I followed the "solved" instructions on the other thread to contact the moderator and never heard back.
First of all, if the problem is "solved" why can't they post the solution publicly? Also, it would appear that people can no longer respond to the thread making it look like an isolated issue. I would like to hear if people have found a solution.
Anyway, this will be the last Samsung TV I ever purchase. I'm considering returning it to Costco since they have a good return policy. I have to figure out how to get it there. We have zero problems with our Sony TV.
