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Original topic:

So what happened with the update 2014.1 for my Q80T whenever I get to 83% this happens tried 5 times

(Topic created: 06-18-2021 12:29 PM)
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userltUNB77AZ2
Constellation
Options
QLED and The Frame TVs

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Solution
Diaboyos
Honored Contributor
Options
QLED and The Frame TVs
This was the answer for someone else with the same problem.

"Have you tried connecting it via Ethernet to see if the issue persists? Have you tried a smaller thumb drive formatted in FAT32?"
userltUNB77AZ2
Constellation
Options
QLED and The Frame TVs

how do you do ethernet option or fat32

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Diaboyos
Honored Contributor
Options
QLED and The Frame TVs
The other person was trying to do the update via wireless so they suggested connecting the TV via Ethernet cable from the router or downloading the update onto a thumb drive formatted in FAT32. The thumb drive option worked for them.
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SamsungJam
Community Manager
Community Manager
Options
QLED and The Frame TVs

Here's a link with how to set up the television with an ethernet connection: https://www.samsung.com/us/support/answer/ANS00079028/. and here's a link with info on updating your thumb drive to FAT32: https://www.wikihow.com/Format-FAT32


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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