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11-06-2023 11:25 AM (Last edited 11-29-2023 06:40 AM by SamsungJustin ) in
QLED and The Frame TVsI have a QLED 40 inch in my den.
Has worked until today
When I start the screen goes to picture mode options, will not go to app selection
If I move to different room it works.
Nothing new in first room.
I rebooted modem
Any ideas.
FYI - I tried with smaller QLED and same issue.
Solved! Go to Solution.
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11-09-2023 09:38 AM in
QLED and The Frame TVsHey there! Thank you for reaching out! I agree with @Dan2023 in this particular case. If you aren't looking to purchase a wi-fi extender just yet, I would suggest reaching out to your internet service provider and having them make the television in that different room a priority device on the network so that it won't lose reception as easily.
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11-06-2023 01:54 PM in
QLED and The Frame TVs- Mark as New
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11-09-2023 09:38 AM in
QLED and The Frame TVsHey there! Thank you for reaching out! I agree with @Dan2023 in this particular case. If you aren't looking to purchase a wi-fi extender just yet, I would suggest reaching out to your internet service provider and having them make the television in that different room a priority device on the network so that it won't lose reception as easily.