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Original topic:

Google play store service updates won't update

(Topic created: 01-01-2023 10:35 AM)
irby
Galaxy
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Samsung Apps and Services

Wont update after it tells me to 

 

 
moebetta
Astronaut
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Samsung Apps and Services
Has that helped for you? I have great connections 5g and wifi both. I'd hate to clear all my Bluetooth devices and wifi areas I have stored unless that's been proven as a fix
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BobbyCarra
Comet
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Samsung Apps and Services
Same here, I've reported it and should get fixed in January.
Mireya2000
Asteroid
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Samsung Apps and Services
Same here! 😕
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Samsung Apps and Services
Google Play System Update, not Google Play Store. But yes mine is also stuck on July and now that OneUI5 checks for this kind of thing, it also notifies us when it's out of date. But I'm pretty sure Google needs to address this for our device. It has little to do with Samsung.Screenshot_20230101_095521_Settings_1000009867_1672595721.jpg
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moebetta
Astronaut
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Samsung Apps and Services
Yup mine tooScreenshot_20230101_133428_Settings.jpg
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Mega01
Galaxy
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Samsung Apps and Services
Had same problem, I have a galaxy s21 stuck on August 2022,,what you do is ,Google galaxy s21,or whatever galaxy phone you have and then Google play component system updates.download it install,,restart..when you restart it should be up to date.https://www.androidpolice.com/some-samsung-galaxy-phones-mysteriously-stuck-july-2022-play-system-up...
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wp35npzdfon4jfgls
Cosmic Ray
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Samsung Apps and Services

There is an Italian thread where a user claims that the problem comes from a factory reset which will lock your device to the July 1 update since it would erase previous updates, or an upgrade from Android 12 to 13 will lock your device to whatever system update was installed before the upgrade. 

https://eu.community.samsung.com/t5/apps-servizi-mobile/non-aggiornare-google-play-system-con-apk/td...

Support said that making an error report on the Samsung Members App and sending a system log is the only way to address the issue and get a proper response. Maybe if some of you do this, they'll try to fix the problem.

Unfortunately, when I bought my new Samsung phone in November, the initialization crashed and wouldn't progress, so I had to do a factory reset, and then did an immediate upgrade from 12 to 13. That was when I first noticed that I was stuck on July 1.

 

 

 
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Samsung Apps and Services
I have the latest version, yet, it's telling me I need to update it but it's already up to date.
 
 
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Samsung Apps and Services
I'm having the same issue as well
Remy6
Astronaut
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Samsung Apps and Services
+3