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07-25-2024
06:14 PM
(Last edited
3 weeks ago
by
SamsungJoJo
) in
So I keep getting emails in regards to changes made to the samsung financing site. At first it was about a new site they were moving too. Next was about the site being down for a couple days. Then it was about needing to reset my password. Unfortunately, I am still unable to log into the site. Is anyone else having issues with this?
Solved! Go to Solution.
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07-25-2024 08:28 PM in
Samsung Apps and ServicesI've been trying to buy a phone all week and beyond frustrated that I'm not able to pay with my Samsung Financing account. Who can we escalate this to???
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07-28-2024 03:01 PM in
Samsung Apps and ServicesRight under the community link under support is a link to the CEO. You can send an email. Good luck, I just sent one.
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07-28-2024 04:57 PM in
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07-25-2024 07:53 PM in
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07-25-2024 08:27 PM in
Samsung Apps and ServicesSame thing for me, I think we should get a special discount in order to take advantage of the promotion we missed out on. I've spoken with several chat team members and a few of them told me that Samsung Financing was no more. While others tell me the Samsung team is working to resolve it. Very dissatisfied!!! Seriously thinking of abandoning ship after all these years. Who can we reach out to? I missed a promo, I need a new phone for work, have used samsung financing since 2016. What gives!? We need management to make this right!
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07-25-2024 08:31 PM in
Samsung Apps and ServicesSame thing for me, I think we should get a special discount in order to take advantage of the promotion we missed out on. I've spoken with several chat team members and a few of them told me that Samsung Financing was no more. While others tell me the Samsung team is working to resolve it. Very dissatisfied!!! Seriously thinking of abandoning ship after all these years. Who can we reach out to? I missed a promo, I need a new phone for work, have used samsung financing since 2016. What gives!? We need management to make this right!
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07-25-2024 08:36 PM in
Samsung Apps and ServicesI've been trying to purchase a new Galaxy S24 or a Fold all week. During check out the Samsung Financing option either disappears or doesn't show up. As such I cannot replace my old Galaxy S20 as it has finally stopped working after all these years. Chat is useless as you either get told it's a known issue and being worked on OR that Samsung Financing is no more and you need to use Affirm.
I've missed out on the final days of the Fold promotion and am upset I cannot make a purchase and even more upset I can't get help from anyone at Samsung. Nobody even answers the number that's listed on the site to call. I assume it's being overloaded with people trying to call in.
Someone help before I take a ride to the Apple store
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07-27-2024 12:18 AM in
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07-27-2024 10:48 PM in
Samsung Apps and ServicesDefinitely not resolved.
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07-28-2024 04:56 PM in
Samsung Apps and Services![](/skins/images/DACAA28E8C214E8B1BFE23C387A57AB5/responsive_peak/images/icon_anonymous_message.png)