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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-20-2023 04:20 PM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
631 Replies
user1LCYhKa5wo
Asteroid
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Samsung Apps and Services

I just got the update and phone INSTANTLY stopped working. I dont mod my phone. All of this comes from SAMSUNG and ATT. NOTHING ON THE USER END.  THEY NEED TO FIX THIS TRASH. WE PAY GOOD MONEY FOR WORKING DEVICES. 

 

WE SHOULD NOT HAVE TO TROUBLESHOOT FACTORY UPDATES. THIS IS BREACH OF CONTRACT/SERVICE. 

VerbumVeritum
Galactic Samsung Care Ambassador
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Samsung Apps and Services
I spoke too soon. Other S22 users are starting to experience the same issue with their calling app. 😭
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Raiden36
Cosmic Ray
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Samsung Apps and Services
I looked into the Call app to see if it is available in store and got this error message. Screenshot_20231120_202341_Galaxy Store.jpg
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Samsung_5xFQUuo
Constellation
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Samsung Apps and Services

I skipped the 'wipe cache partition' option and only did the 'repair apps' option and that worked for me.  Thank you so much!

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Samsung Apps and Services
Tried all that. Didn't work. It was my sim card. The update process rendered my AT&T sim card permanently unreadable. Toast.
Had to get the sim card replaced today.
Fixed the issue.
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userf2HkgQKgH9
Constellation
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Samsung Apps and Services
@VerbumVeritum None of those worked for me either. Any more suggestions?
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Gmichalak
Asteroid
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Samsung Apps and Services
I am having the same issue with the phone app after installing 6.0 update today.
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Raiden36
Cosmic Ray
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Samsung Apps and Services
I downloaded the Google Phone App and that seems to work for me as a replacement until the original app is patched.
Gmichalak
Asteroid
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Samsung Apps and Services
I just did the same here. And made it my default app for now.
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Members_HykKCn3
Constellation
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Samsung Apps and Services

I'm having the same issue after installing the system update today.

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