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04-19-2023 11:53 PM in
Samsung Apps and ServicesHey,
So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.
It keeps popping the error "Couldn't Verify Fingerprints" please try again.
I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error.
Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.
Expecting for solutions, Thank you!!!
Solved! Go to Solution.
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04-13-2023 09:48 AM in
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04-13-2023 04:54 AM in
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04-13-2023 09:47 AM in
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04-13-2023 10:08 AM in
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04-14-2023 06:28 AM in
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04-20-2023 12:09 PM (Last edited 04-20-2023 12:15 PM ) in
Samsung Apps and ServicesOccurrence observed using 5 devices spontaneously but at exactly the same time.
I am writing to express some deep concerns regarding the Samsung Pass app, which has become critical to our daily routine.
Gave it the wrong Finger on purpose and tells me it's not placed entirely on the sensors, but throws the couldn't verify when its authorized.
Fails the biometrics or fingerprint verification obscarly..
As someone who relies heavily on the Samsung Pass app for online transactions and other important activities, this situation is extremely inconvenient and mostly concerning.
Samsung, inform the community with Swiftly manners. I believe that it is in the best interest of both Samsung and its customers to address this problem as soon as possible.
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04-20-2023 12:26 PM (Last edited 04-20-2023 12:31 PM ) in
Samsung Apps and Serviceshttps://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-pass-Couldn-t-verify-fingerpri...
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04-20-2023 12:29 PM in
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04-20-2023 12:47 PM in
Samsung Apps and ServicesIf you deleted data or trying to setup Samsung pass, keyboard is just a, shortcut, it won't help you in any way
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04-20-2023 05:36 PM in
Samsung Apps and ServicesNope. Didnt work