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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Members_uXCmgbS
Constellation
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Samsung Apps and Services

We are looking forward to having our Samsung TV Plus app back.  Thank you for your help.

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userfdtmNBR5S2
Constellation
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Samsung Apps and Services
Same issue Herr.
Cleveland OH
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CJTG1
Constellation
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Samsung Apps and Services

My Samsung smart tv plus app has disappeared also.

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Cubamiamor10
Asteroid
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Samsung Apps and Services

When will this issue be resolved? Will it resolve on its own or are we going to have to contact a representative fr Samsung?

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usersqb9rD8G31
Constellation
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Samsung Apps and Services

The only Samsung app I can reach on my new Samsung TV is Samsung Promotion - whatever that means.

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SherryMia
Constellation
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Samsung Apps and Services

I downloaded the pluto tv app but it doesn’t have all the channels I had before with my Samsung Plus TV. When do you expect this problem to be resolved?

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Eileenz
Constellation
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Samsung Apps and Services

It’s ridiculous that we get no warning and that the app has to be deleted for 24 to 48 hours. This is 2023. There are better ways to do things

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RamonP
Constellation
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Samsung Apps and Services

Hi, I have the same issue, I understand it is a widespread issue. However, before I found this information, I did a reset of the TV and now it does not install the most important app for me, when I try to install it, it displays the following message: Unable to install. Please try again later. (OttPlayer: 102028. 

Please help!

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Samsung_2GzPA3u
Constellation
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Samsung Apps and Services

 Great to know . So I do not have to put the tv back to factory settings. That was going to be my last resort. I love samsung plus tv app. I have gone to programs that are on there only to get a message to reinstall the app yet every time I try it wont install it or download it for that matter. I was soooo sure that I did not uninstall it however until seeing these posts I thought I was loosing my mind. Please let me know when it will be back up .  Thanks so much. Its only been a day and I miss that application already! 

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Baberuthstuff
Constellation
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Samsung Apps and Services

This is pretty crazy that it just disappears. My tv is updated. Samsung TV plus still gone.

 

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