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‎07-25-2024
06:14 PM
(Last edited
3 weeks ago
by
SamsungJoJo
) in
So I keep getting emails in regards to changes made to the samsung financing site. At first it was about a new site they were moving too. Next was about the site being down for a couple days. Then it was about needing to reset my password. Unfortunately, I am still unable to log into the site. Is anyone else having issues with this?
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‎07-26-2024
06:34 AM
(Last edited
2 weeks ago
by
SamsungRei
) in
Hello, Welcome to the Community. We understand the frustration of trying to place an order with Samsung financing. As the community operates on a peer-to-peer support model, our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
There may be many questions regarding financing, pre-orders, order processing, shipping, delivery, trade-ins, order refunds, and returns. For these types of questions and concerns, you will need to reach out to the E-Commerce team directly by calling 1-855-726-8721.
You can also check out this link that may answer some questions regarding financing.
https://www.samsung.com/us/owners/financing-frequently-asked-questions/
Here is a link for how to access and manage your Samsung Finance account:https://www.samsung.com/us/support/answer/ANS10000160
The contact information for Samsung Finance can be found here: https://mytdfinancing.com/Contacts.html
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‎07-25-2024 06:18 PM in
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‎07-25-2024 06:27 PM in
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‎07-25-2024 06:29 PM in
Samsung Apps and Services@ArsenicDreams I just gave it a try and I am unable to log in also.
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‎07-25-2024 08:30 PM in
Samsung Apps and ServicesYou also cannot charge anything to it. I've been trying to buy a new phone all week and have not been able to because of this. They have like 1 day before I go back to Apple
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‎07-25-2024 06:32 PM in
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‎07-25-2024 06:33 PM in
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‎07-25-2024 06:41 PM in
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‎07-25-2024 08:29 PM in
Samsung Apps and ServicesIt's been more than a few days. I get we can't login to a website, I do that kind of integration stuff for a living. But to not be able to charge to the account is absurd.
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‎07-25-2024 07:46 PM (Last edited ‎07-25-2024 07:47 PM ) in
Samsung Apps and Services![](/skins/images/DACAA28E8C214E8B1BFE23C387A57AB5/responsive_peak/images/icon_anonymous_message.png)