I just got my tablet and I am having the same issue. Does anyone have a suggestion of what works? My tablet is completely updated. I have tried turning the blue light filter off and on. I have also turned up the screen brightness all the way. Nothing is working. Was this a mistake in purchasing? 😔
I have purchased 3 separate tablets from BEST BUY. Thank God that i could take them back . NONE OF THE 3 SENSORS WORKED. ALL of these tablets should be recalled.
It's criminal for Samsung to be selling defective tablets. I NEED the sensor when I go to bank sites and stock market sites. These sensors are a requirement for me. It's more secure than a password and much easier to use.
There is another thread regarding this issue, which I've just updated with a solution I found on there that worked for me.
My tablet is only a month old but couldn't register and thought it was the tempered glass screen protector causing the problem. I turned on the blue light filter and retried and it registered first time, i then turned off the blue light filter and it continues to detect my fingerprint
What I do now to unlock my Tab S6 is to moisten my finger slightly before pressing it lightly against the tablet sensor area. This works almost 100% of the time to unlock my tablet. I'm guessing my fingertips are too dry for the sensor to recognize them.
This worked like a charm for me, thank you! Additionally, I left my finger on the sensor for a few seconds on each press until it showed it fully registered it; between that and your suggestion, problem solved. Thanks!
