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Original topic:

Tab A7 will not factory reset

(Topic created: 12-30-2021 03:28 PM)
Richie_B
Constellation
Options
Tablets

I bought an A7 back in September to use in my store. It didn't do what I wanted it to do exactly so I decided to just keep it for myself. Had a bunch of stuff to do around the holidays so I didn't get to mess with it until now. I charged it up and turned it on and it wont take my password. I tried many many times and nothing worked and it also never gave me an option to reset it. I tried to reset it on the find my device app but it wouldn't do it there either. It said find my device was not turned on even though I turned it on when I set it up. After searching I found an article that said I could factory reset it by holding the power and volume down button then switching to power and volume up button when the device went off. This doesn't work either. It never makes it to the reset menu. I've watched a thousand youtubes and read a thousand articles and nothing works. I've called support twice now and was told it must be a software problem, but I cant send it in to be repaired because it has to be reset before I send it in. so... Do I just have a $200 paperweight now?

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24 Replies
bill-e
Samsung Care Ambassador
Options
Tablets

If you registered with Samsung.com go to findmymobile.samsung.com and you can reset the password and/or factory reset.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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userCGX3oNNrtm
Asteroid
Options
Tablets

Hi I have a A7 Samsung Lite it is stuck in Retail Demo Mode. I can't Unlock Development Options via the Seven Tap Method. When I enter Recovery Console there is no option to Reset to Factory Settings. The Code 5444 and password don't work. So what is the code for this device anyone?

Thanks

 

 

 

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userNwZuLdlht1
Astronaut
Options
Tablets

Same issue with me...anyone  can advise?

 

 

 

 

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userCGX3oNNrtm
Asteroid
Options
Tablets

thumbnail_IMG_6851.jpgthumbnail_IMG_6850.jpgUpdate I decided to Flash my device with Odin Tool. The great thing about this, the device doesn't need to be Rooted. Download the correct Firmware for your device. After this Reset should appear in the Recovery Console. You can then Reset your device like New. Retail Demo Mode is Deactivated or you can uninstall it afterwards. But when you return to the Recovery Console Reset is gone again. But Development Option still doesn't work. But I don't care about that. Download Mode it not difficult. Then follow these instructions below.

https://www.youtube.com/watch?v=gmPyPreSVCU&t=1s

https://galaxyfirmware.com/guide/SM-T220/

 

Right I Flashed it again still no Development Option even with the Stock Firmware. Some other settings are missing. So I have come to the conclusion there are different versions of this tablet. Also you will noticed it Flashed ok, but there is an Error Message what I did was press the Start Button in Odin Tool, then tablet went into a Process of loading the files and then booted up normaly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

userCGX3oNNrtm
Asteroid
Options
Tablets

Can someone steer in the right direction for the Firmware that Includes Development Options etc?

 

 

 

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