My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward
This is most likely a balancing concern. If the washing machine detects the load is unbalanced, it will drain out the water and refill it, so it can even out the load. To verify your unit is leveled correctly, please visit the link. Let us know if the symptom continues.
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You can reset your washer by completely removing the power by unplugging it or turning off the power at the circuit breaker. After about 3 minutes, turn it back on and attempt to run another cycle. However, if the unit does not drain the water on its own; I recommend manually draining the water before starting another cycle.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
