QLED and The Frame TVs
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Brand new NEO QLED QN85D. Worked fine upon power on. Then the software update. V 1301 When it restarted after the update very dim and blotchy,... View Post 
SammyBoBammy
Should have according to who? Factory reset results in same software version afterwards. Samsung tec... View Post |
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Anyone have problems with Qn85D when turning on getting a prompt to go into service mode? Tv is only 4days old and been doing this since purchase. ... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend getting an exchange for this as this would be s... View Post |
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MN TQ55Q70CATXXC PD: 12/09/2023 FW: T-NKM2CDEUC-0080-2031.2 FC:SWU-OU_T-NKM2CDEUC-0080_2031_241204 LS: EU_SPAIN Before the last update,... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My previous house owner have had 2021 Samsung frame 75 inch TV. Now I am planning to buy a Samsung frame 65" TV. I am wondering whether can I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend looking at the spec sheets for the TV to make s... View Post |
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Would like to know how to modify this tool more. It's limited to only 50 pictures; I would like this to be set to 500. Also, how to set the... View Post
Samsung_Moderator
Hello@GFireflyE! Thank you for reaching out! I would recommend reaching out to our SmartThings commu... View Post |
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I purchased a frame TV in November and received the free 2 year art app promotion. However when I tried redeeming it, the app says it has already... View Post
Samsung_Moderator
Hello @Svss! Thank you for reaching out! It can be frustrating not to get your promotion. I would re... View Post |
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I have a win11 PC where I have downloaded the samsung gallery app and to it I uploaded 1 photo. When I log into my samsung TV's gallery app... View Post |
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Model code: UN65RU7100FXZA Serial number: <hidden> My Samsung tv will not allow me to open any apps not on my main bar, and when I... View Post 
useryCA5A0jZKp
Activate hotspot on your phone and connect your TV to it, check how Smart Hub and apps will work now... View Post |
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I purchased a QN90D 75inch TV this weekend. I used it Saturday, Sunday, Monday with no issue. Today (Wednesday )I turned it on and only the middle... View Post 
useryCA5A0jZKp
No need to worry, your TV probably received updates that were incompatible with the information stor... View Post |
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I’m looking for a different remote as I do not like the numberless remote that comes with the QLED 43” and 32” TV’s that I got. If I buy one on... View Post 
usercKl1yKkIUV
Thank you for the replies. I have one arriving from Amazon today by 10pm EST View Post |
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Hi, I know i´m not alone with this issue, but the horrible experience of trying to get a new Frame TV to do what it´s supposed to do has to be... View Post |
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SmartThings app for my FrameTV can't find the Album I created for it on my S24 phone. It only sees downloads, camera, and screenshot. Why... View Post |
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After the 1301.1 update my 30 day old QN800D Tv has a lot of issues. The HDMI ports all show power on issues on Apple TV box, Fire TV cube and... View Post 
useri1p7mcdCCE
Yes tried this solution tv still does not work. HDMI ports still saying no power to external devices View Post |
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I've got a new QE50Q80D and it's been in for repair for a aound issue that remains unresolved. I can hardly hear the TV and turning it up... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My 75” The Frame TV sleep/motion sensor stopped working. It used to work. Is there a fix for this problem? View Post 
SamsungTam
Hello! @Boscobbear Thanks for posting about this. I completely understand your concerns with the TV ... View Post |
