Original topic:

Samsung Smart TV MU6070 Issue with Sound/Volume

(Topic created on: 1/29/21 12:53 PM)
user2Rr7WNdQPz
Constellation
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Hello There

 

Some reason at times,  the TV volume gets stuck where it won't go up and down,  usually resetting the sound or Resetting smart hub fixes it,   any idea why this is happening?  or a permentent fix?

 

 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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I'm sorry to hear that, does this occur after factory resetting the TV? 


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SamsungCaleb
Samsung Moderator
Samsung Moderator
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That's great to hear please feel free to reach out if you have any questions! 


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user2Rr7WNdQPz
Constellation
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Well it was happening after a factory rest,  i have since changed the HDMI Cable, and updated the Firmwire from Samsung support site download for it,  so far haven't heard from family member that watch that set the most of any further issues with the volume thus far.  

Hopefully i have solved it for good

 

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userzajnQxOQQG
Constellation
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Please share the solution. 

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